Skip navigation

Communicate appropriately and effectively

As a student you should:

  • be polite and considerate to service users, other students and staff at your education provider and practice placement provider.
  • listen to service users and carers and take account of their needs and wishes when carrying out any care, treatment or other services.
  • take all reasonable steps to make sure that you can communicate appropriately and effectively with service users and carers.
  • communicate effectively and co-operate with members of staff at your education provider and practice placement provider to benefit service users and carers.
  • tell your education provider and practice placement provider if you are experiencing any difficulties or other issues which may affect your learning or ability to successfully participate in your programme.
  • use all forms of communication appropriately and responsibly, including social media and networking websites

Related content

What the standard says:


  • Cyfathrebu gyda defnyddwyr gwasanaeth a gofalwyr

    2.1 Rhaid i chi fod yn foesgar ac ystyrlon.

    2.2 Rhaid i chi wrando ar ddefnyddwyr gwasanaeth a gofalwyr ac ystyried eu hanghenion a dymuniadau.

    2.3 Rhaid i chi roi'r wybodaeth i ddefnyddwyr gwasanaeth a gofalwyr maent angen, mewn ffordd y gallant ei deall.

    2.4 Rhaid i chi sicrhau, ble fo'n bosibl, y gwneir trefniadau i fodloni anghenion ieithyddol a chyfathrebu defnyddwyr gwasanaeth a gofalwyr.

    Gweithio gyda chydweithwyr

    2.5 Rhaid i chi weithio mewn partneriaeth gyda chydweithwyr, gan rannu eich sgiliau, gwybodaeth a phrofiad ble fo'n briodol, er lles defnyddwyr gwasanaeth a gofalwyr.

    2.6 Rhaid i chi rannu gwybodaeth berthnasol, ble fo'n briodol, gyda chydweithwyr sy'n ymwneud â gofal, triniaeth neu wasanaethau eraill a ddarperir i ddefnyddiwr gwasanaeth.

    Cyfryngau cymdeithasol a gwefannau rhwydweithio

    2.7 Rhaid i chi ddefnyddio pob math o gyfathrebu yn briodol a chyfrifol, gan gynnwys cyfryngau cymdeithasol a gwefannau rhwydweithio.

Tudalen wedi'i diweddaru ymlaen: 30/09/2020
Top