Service update – unavailability of your online account
Due to planned maintenance to improve our registration services, your online account will be temporarily unavailable from 12pm on 22 October 2020. Read more
Your online account allows you to renew your registration and pay your registration fee securely. There are four steps to renewing your registration online.
- Log in
- Review dates and details
- Complete professional declaration
- Pay renewal fee
First, log in to your online account using your authentication code.
You will receive a reminder of your authentication code at the start of your renewal period. You will need your authentication code every time you log in to your online account.
If you have lost your authentication code, you can request that a new code is sent to you. For security reasons, this code cannot be sent by email and will be sent to you by post. Please allow at least ten working days for your new code to arrive.
When you have logged into your account, a message will be displayed on your home page telling you when your registration is due to expire and if you need to renew your registration.
It is essential that your personal details, including contact details and payment information, are kept up to date. If we have incorrect details, your renewal may not be successful processed and your name may be removed from the Register.
You must make a professional declaration once every two years in order to stay registered.
Instructions will appear in your account as to how to complete your declaration.
If you're paying by direct debit, make sure your payment details are correct so that the money can be removed from your account. If you pay by an alternative method, ensure that you make the payment in the appropriate way, so that it clears by the time the renewal window closes.
If the fee has not fully transferred by the time the window closes, your registration will not be considered renewed.
Alternatives to online renewals
Although your online account is the fastest and most secure way to renew your registration, it is also possible to renew via a paper renewal form.
Download the 'How to renew your registration' booklet
This guidance document is intended to help you renew your registration. It will also help you understand the renewal process.