We are aware that some physiotherapists that received a letter from us recently on the topic of their direct debit, did not receive the planned pre-paid envelope. Please accept our apologies for this – we are aware of who has been affected and the missing envelope will be with them within five working days from today (3/9/19). The deadline for return has been extended by two weeks in recognition of the delay caused.
Why did this happen – unfortunately our third party mailing house forgot to include the envelope and are now in the process of delivering the envelope to you at no cost to HCPC.
Page updated on: 03/09/2019