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What employers need to know - Revised standards of conduct, performance and ethics

Ahead of the revised standards of conduct, performance and ethics coming into effect, HCPC Policy colleagues outline the key areas that employers, managers and leaders of registrants may wish to focus on.

Joint statement on meeting regulatory standards during periods of global or national shortage of medicines

We are concerned to hear that people with Type 2 diabetes are experiencing problems accessing GLP-1 receptor agonists (GLP-1 RAs).

Inappropriate relationship with patient

Case study: A psychologist’s employer raised concerns that the registrant had taken a service user on a trip involving an overnight stay in a shared hotel room, bought the service user alcohol and appeared to be under the influence of alcohol in the presence of the service user.

Unsafe clinical practice

Case study: A biomedical scientist’s employer raised concerns following an incident where the registrant failed to follow procedure. When processing samples, the registrant failed to prevent contamination, which led to inaccurate results.

HCPC fitness to practise annual report 2023-24

This annual report provides an account of our work investigating fitness to practise (FTP) concerns raised with us across the 15 professions we regulate.

Maintaining professional boundaries

As a registered professional, it is your responsibility to maintain appropriate professional boundaries with service users, carers and colleagues.

Quality policy

We are committed to providing quality services to our stakeholders, learning from feedback and driving continuous improvement.

What has changed

Find details of the revised standards of conduct performance and ethics, and how they compare to the current standards.

Our response to the latest PSA review

The Professional Standards Authority (PSA) has today published its annual performance review of the HCPC. The HCPC has met 16 of the 18 Standards of Good Regulation

Restoration of title

Information about rejoining the Register after you have been removed following a fitness to practise case.  

Failure to maintain adequate records

Case study: An occupational therapist’s employer raised concerns relating to their clinical practice and conduct, following a number of incidents relating to nine different cases.

Disclosing information with consent

In most cases, you will need to make sure you have consent from the service user before you disclose or share any identifiable information

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