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If a concern is raised or referral is made about a HCPC-registered professional, our fitness to practice investigations process will begin. This flowchart summarises the steps. 

The level of care you receive from a registered professional should meet our standards

There are a number of regulators – such as the General Medical Council, the Care Quality Commission and us – who may need you to pass on information to them

How we ensure our content and services meet the needs of all our stakeholders

We've published a statement on how we assess the eligibility of programmes against the threshold level

Registration Appeals Panel Members consider and determine appeals regarding admittance to the register, renewal and removal from the register

We have emphasised the need to be able to keep up to date with digital skills and new technologies. This is one theme within the key changes to the updated standards of proficiency for all professions.

See the step-by-step guidance below of how to activate your account

Frequently asked questions about the HCPTS and fitness to practise hearings

Case study: An occupational therapist's employer raised concerns with us after the registrant left a notepad containing confidential information, pertaining to a number of service users, at the home address of a service user.

This page lists the other organisations that are responsible for regulating, and investigating concerns about, health and care professionals in the UK.

Step by step guide on the complaints process

Please ensure that you are eligible to apply for registration via the international route

European professionals can sign a declaration to provide temporary and occasional services in the UK

We expect our registrants to take all reasonable steps to reduce risk of harm, and to maintain a safe practice environment