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Being open and honest when things go wrong

The requirement to be open and honest, otherwise known as the duty of candour, is part of the standards of conduct, performance and ethics.

Inappropriate relationship with patient

Case study: A psychologist’s employer raised concerns that the registrant had taken a service user on a trip involving an overnight stay in a shared hotel room, bought the service user alcohol and appeared to be under the influence of alcohol in the presence of the service user.

HCPC fitness to practise annual report 2023-24

This annual report provides an account of our work investigating fitness to practise (FTP) concerns raised with us across the 15 professions we regulate.

Quality policy

We are committed to providing quality services to our stakeholders, learning from feedback and driving continuous improvement.

Our response to the latest PSA review

The Professional Standards Authority (PSA) has today published its annual performance review of the HCPC. The HCPC has met 16 of the 18 Standards of Good Regulation

Maintaining professional boundaries

As a registered professional, it is your responsibility to maintain appropriate professional boundaries with service users, carers and colleagues.

Unsafe clinical practice

Case study: A biomedical scientist’s employer raised concerns following an incident where the registrant failed to follow procedure. When processing samples, the registrant failed to prevent contamination, which led to inaccurate results.

What has changed

Find details of the revised standards of conduct performance and ethics, and how they compare to the current standards.

Employer hub

Everything you need to support your employees, whether you’re looking for information on the registration process or events to connect with us

Members of the public

Information, guidance and support for those who use the services of HCPC registrants

Disclosing information with consent

In most cases, you will need to make sure you have consent from the service user before you disclose or share any identifiable information

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