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What we cannot investigate
The types of issues we cannot get involved with
Record keeping
You have a professional responsibility to keep full, clear and accurate records
The duty of candour
Being open and honest when things go wrong.
Quality policy
We are committed to providing quality services to our stakeholders, learning from feedback and driving continuous improvement.
Welsh Language Scheme annual report 2018
How we continue to implement steps to make sure we treat English and Welsh equally when communicating with the public in Wales
Understanding convictions and cautions
Which circumstances provide exceptions to the need to tell us about a caution or conviction.