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Standards of conduct, performance and ethics - Connect review
This consultation sought to enable people living with aphasia and their carers to be meaningfully involved in evaluating the standards of conduct, performance and ethics set by HCPC and to provide feedback, based on their own experiences, which may inform changes to the standards.
UK-wide Professional Liaison Service
The Professional Liaison Service now operates with a Consultant in each of the four UK nations, who can design and deliver solutions that are specific to registrant and employer needs.
Failure to conduct a full / accurate assessment
Case study: An employer raised concerns about a psychologist who did not report a service user’s suicidal thoughts to their supervisor or any other professionals. This was despite it happening repeatedly and after recording a case note.
Failure to maintain adequate records
Case study: An occupational therapist’s employer raised concerns relating to their clinical practice and conduct, following a number of incidents relating to nine different cases.
Failure to maintain adequate records
Case study: A dietitian’s employer raised concerns about their clinical practice and conduct, following a number of incidents relating to six different service users.
Group reflection within a team
Case study: Munira is a physiotherapist working in private practice. She has treated her service user Russel for the last three months after he was involved in a fall at home.
My Story - Buchan Jagdev
For Occupational Therapy Day 2021, occupational therapist Buchan Jagdev tells us about how her role has changed during the pandemic and what motivates her to every day.
Remote supervision
Case study: Raff is a hearing aid dispenser working in independent practice. He has just started running his own business as a sole practitioner in a remote location in the Scottish Highlands.
HCPC Consolidated Legislation
Incorporating repeals and amendments made up to 29 April 2025
Watch: Employer Insights webinar - Revised standards of conduct, performance and ethics
Watch a recording of this 30-minute webinar designed specially for employers and managers of HCPC registrants, to support them with the revised standards of conduct, performance and ethics.