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Professional Liaison Service

The HCPC Professional Liaison Service was established in 2020 following a decision to invest in more upstream regulation. Upstream regulation describes an approach to regulation that is focussed on prevention, partnership and support.

Disclosing information with consent

In most cases, you will need to make sure you have consent from the service user before you disclose or share any identifiable information

Professional bodies

These organisations do work which may include promoting the profession, representing members, curriculum frameworks, post registration education and training and continuing professional development.

Case studies of fitness to practise concerns

Our case studies illustrate the types of issues that are taken into consideration by a panel when deciding if a registrant’s fitness to practise is impaired

Developing resilience as a student

Resilience is our capacity to recover quickly from difficulties and to adapt in the face of challenging circumstances

What to expect from us

We recognise that the fitness to practise process can be a stressful experience so we try to make our process as open and clear as possible

UK-wide Professional Liaison Service

The Professional Liaison Service now operates with a Consultant in each of the four UK nations, who can design and deliver solutions that are specific to registrant and employer needs. 

Fitness to practise

For queries relating to raising concerns, misuse of titles and the fitness to practise process

How we can support you

Get access to a number of independent support services, resources and useful contacts to help you through the FTP process

Employer hub

Everything you need to support your employees, whether you’re looking for information on the registration process or events to connect with us

Working with our stakeholders

See how we work with stakeholders, which underpins the functioning of the model

Black History Month 2025 - a story of solidarity

Two HCPC registrants share their reflections on the narrative around diversity and representation in healthcare, as well as their commitment to support and celebrate each other’s successes.

Sustainability in health and care practice

HCPC Policy Lead, Rosemary Flowers-Wanjie, explains the background behind our development and publication of content support registrants with sustainable practice.

Your COVID-19 stories

We’ve been speaking to Registrants throughout the pandemic and highlighting their COVID-19 experiences