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Professional Liaison Service

The HCPC Professional Liaison Service was established in 2020 following a decision to invest in more upstream regulation. Upstream regulation describes an approach to regulation that is focussed on prevention, partnership and support.

What to expect from us

We recognise that the fitness to practise process can be a stressful experience so we try to make our process as open and clear as possible

Fitness to practise

For queries relating to raising concerns, misuse of titles and the fitness to practise process

UK-wide Professional Liaison Service

The Professional Liaison Service now operates with a Consultant in each of the four UK nations, who can design and deliver solutions that are specific to registrant and employer needs. 

Working with our stakeholders

See how we work with stakeholders, which underpins the functioning of the model

Revisions to our standards of education and training

Guidance about our revised standard, which came into effect in September 2017. We are currently undertaking a rolling review of how programmes meet the revised standards.

Focus on being a preceptor

Supporting information which expands on the delivery elements of Preceptorship Principle 4 - Preceptor role

Your COVID-19 stories

We’ve been speaking to Registrants throughout the pandemic and highlighting their COVID-19 experiences

Sustainability in health and care practice

HCPC Policy Lead, Rosemary Flowers-Wanjie, explains the background behind our development and publication of content support registrants with sustainable practice.

Work for us

The people we work with are central to helping us achieve effective and efficient regulation

COVID-19 advice

Read our FAQs and information on how to apply our standards during the COVID-19 pandemic

Diversity data: speech and language therapists - November 2023

This factsheet provides key EDI information for speech and language therapists and how the demographics of this group compare to the demographics of HCPC registrants overall

Diversity data: hearing aid dispensers - March 2023

This factsheet provides key EDI information for hearing aid dispensers and how the demographics of this group compare to the demographics of HCPC registrants overall

Case studies of fitness to practise concerns

Our case studies illustrate the types of issues that are taken into consideration by a panel when deciding if a registrant’s fitness to practise is impaired