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Customer feedback

As an organisation, our aim is to provide the best customer service we can for all our registrants and stakeholders

Join our #myhcpcstandards webinars – learn about the updated standards of proficiency

We recently released updates to our standards of proficiency, which come into effect on 1 September 2023.

Returning to practice

This document is for health and care professionals who are not registered, and who need to apply for readmission to the Register

Visitors will need to provide pre-visit feedback

Under our revised approval process, visitors will be required to provide feedback in a structured way, noting broad areas of concern, within two weeks of receiving the documentary submission

How we are informing our work by considering graduate experience

We want to continually improve our support for education providers in meeting our regulatory requirements, and delivering the best programmes they can. A key part of our work is making sure we understand the experience of those going through education programmes.

Changing profile of education provision

The profile of education and training is changing, with a wider variety of pre-registration education and training programmes approved by HCPC. This includes a broader range of qualification levels, and a significant increase in the number of apprenticeship programmes in England.

Programme capacity

With various initiatives across the four UK nations, we have seen (and expect to see further) increases in the total number of learners within professions, nations, and regions. We have noted an impact on practice-based learning, education provider resources, and innovations in delivery models due to these initiatives.

Revisions to our standards of education and training

Guidance about our revised standard, which came into effect in September 2017. We are currently undertaking a rolling review of how programmes meet the revised standards.

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