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Employer referrals
Raise a concern if you are an employer of a HCPC registrant
Keeping information safe
You need to take all reasonable steps to protect information about service users. By ‘reasonable steps’, we mean that you need to take sensible, practical measures to make sure that you keep the information safe.
Breach of confidentiality
Case study: An occupational therapist's employer raised concerns with us after the registrant left a notepad containing confidential information, pertaining to a number of service users, at the home address of a service user.
Supporting former registrants who worked as part of the COVID-19 recovery
For those who practised as part of the COVID-19 recovery, our returning to practice processes will take into account any impact this may have had on the wider healthcare workforce.
Service User Expert Advisor
Service User Expert Advisors will be engaged in an effective and targeted manner, which is reflective of the skills, expertise and experience successful candidates bring to the role
People like us? Understanding complaints about paramedics and social workers
This report aims to improve understanding of the number and nature of complaints to the HCPC about paramedics and social workers in England, and to consider what actions might help prevent complaints in these professions.