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Service user and carer involvement

What we are looking for when you involve service users and carers in your programme

The public

As a regulator set up to protect the public, involving the public as key stakeholders is essential to our work and we are committed to this involvement in a number of our core organisational activities

Record keeping

You have a professional responsibility to keep full, clear and accurate records

Managing risk: infection prevention and control

The factors to consider in applying our standards during the COVID-19 pandemic

What employers need to know - Revised standards of conduct, performance and ethics

Ahead of the revised standards of conduct, performance and ethics coming into effect, HCPC Policy colleagues outline the key areas that employers, managers and leaders of registrants may wish to focus on.

Brexit - Information for professionals

Information on the changes to our registration processes from 1 January 2021 and how they might impact the members of HCPC's professions

Approach to fitness to practise investigations and hearings

HCPC statement of approach to fitness to practise investigations and hearings during the COVID-19 pandemic

Maintaining professional boundaries

As a registered professional, it is your responsibility to maintain appropriate professional boundaries with service users, carers and colleagues.

HCPC fitness to practise annual report 2023-24

This annual report provides an account of our work investigating fitness to practise (FTP) concerns raised with us across the 15 professions we regulate.

Being open and honest when things go wrong

The requirement to be open and honest, otherwise known as the duty of candour, is part of the standards of conduct, performance and ethics.

Unsafe clinical practice

Case study: A biomedical scientist’s employer raised concerns following an incident where the registrant failed to follow procedure. When processing samples, the registrant failed to prevent contamination, which led to inaccurate results.

Failure to maintain adequate records

Case study: An occupational therapist’s employer raised concerns relating to their clinical practice and conduct, following a number of incidents relating to nine different cases.

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