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FAQs on record keeping

We get many questions about record keeping from registrants. This page runs through the most common questions and signposts to other sources of advice

How we’re supporting you with the updates to our standards of proficiency

Adam Haxell, Strategic Relationships Lead, sets out the activities in this key period of engagement, to raise awareness of our updated standards and help registrants overcome any barriers they may face in meeting them.

Sustainability in health and care practice

HCPC Policy Lead, Rosemary Flowers-Wanjie, explains the background behind our development and publication of content support registrants with sustainable practice.

Using AI at HCPC

It’s always exciting when new technologies arrive that can save us time and have the potential to help us to achieve new things. But it’s important we are mindful of the risks when adopting any new technology.

Recognising financial challenges currently facing the higher education sector

While we are not responsible for providing funding or direct financial support for the education providers or programmes we approve, we are keen to provide clarity and guidance where we can.

Able to offer support?

Some of our registrants have been in touch saying they are now in a position to help the NHS and want to know how to offer support

An employer's perspective: Supporting a registrant through fitness to practise proceedings

Ruth Clement is Head of Kent Children’s Therapies at Kent Community Health NHS Foundation Trust. A concern was raised about a HCPC-registered therapist that Ruth line-managed. Here she gives her perspective on the events and shares tips for employers or managers in similar situations.

Customer feedback

As an organisation, our aim is to provide the best customer service we can for all our registrants and stakeholders

Confidentiality and accountability

You need to make informed and reasonable decisions about your own practice to make sure that you always respect and protect the confidentiality of service users

How we are informing our work by considering graduate experience

We want to continually improve our support for education providers in meeting our regulatory requirements, and delivering the best programmes they can. A key part of our work is making sure we understand the experience of those going through education programmes.

HCPC’s approach to the investigation of health matters

This policy explains how we investigate information we receive that indicates a registrant’s fitness to practise may be impaired because of their physical or mental health

Join the conversation on #myHCPCstandards, #HCPCregistered and #myHCPCcpd on social media

Keep up to date with the latest news and information relating to our standards, your registration and your CPD

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