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FAQs on record keeping

We get many questions about record keeping from registrants. This page runs through the most common questions and signposts to other sources of advice

Sustainability in health and care practice

HCPC Policy Lead, Rosemary Flowers-Wanjie, explains the background behind our development and publication of content support registrants with sustainable practice.

Join the conversation on #myHCPCstandards, #HCPCregistered and #myHCPCcpd on social media

Keep up to date with the latest news and information relating to our standards, your registration and your CPD

Using AI at HCPC

It’s always exciting when new technologies arrive that can save us time and have the potential to help us to achieve new things. But it’s important we are mindful of the risks when adopting any new technology.

Able to offer support?

Some of our registrants have been in touch saying they are now in a position to help the NHS and want to know how to offer support

Our requirements of programmes meeting the revised standards of education and training

Last summer, we asked all pre-registration programmes to plan how they would meet the revised standards of education and training (SETs). From the 2018–19 academic year, we will assess whether your programme has met these standards via our annual monitoring process.

HCPC’s approach to the investigation of health matters

This policy explains how we investigate information we receive that indicates a registrant’s fitness to practise may be impaired because of their physical or mental health

An employer's perspective: Supporting a registrant through fitness to practise proceedings

Ruth Clement is Head of Kent Children’s Therapies at Kent Community Health NHS Foundation Trust. A concern was raised about a HCPC-registered therapist that Ruth line-managed. Here she gives her perspective on the events and shares tips for employers or managers in similar situations.

Customer feedback

As an organisation, our aim is to provide the best customer service we can for all our registrants and stakeholders

Confidentiality and accountability

You need to make informed and reasonable decisions about your own practice to make sure that you always respect and protect the confidentiality of service users

Ensuring that your CPD benefits the service user

These benefits do not need to be radical and in many cases may simply be a result of improvements you have made to your practice