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Keeping information safe

You need to take all reasonable steps to protect information about service users. By ‘reasonable steps’, we mean that you need to take sensible, practical measures to make sure that you keep the information safe.

Consultation on changes to fees webinar (UK-wide session)

Join this session to hear from us directly about our current consultation on changes to fees, with the opportunity to ask questions and offer your thoughts

Professional liaison groups

A professional liaison group (or ‘PLG’) provides advice to the Council or committees on strategic issues. Either the Council, or a committee can decide to set up a PLG, to look at a specific issue and report back.

Access your HCPC payment receipt

You can use your online account to download a list of the payments you've made to us since October 2020.

We have launched our new whistleblowing policy

Our new whistleblowing policy provides guidance on what to do if you have a concern about wrongdoing in the public interest.

Health and social care regulators

We work closely with the other UK health regulators to share best practice in a variety of areas. These include HR, education, equality and diversity, communications and governance.

Social media case studies

These case studies demonstrate the positive and negative effects social media use can have on registrant’s practice

Sole practitioners' group

Case study: Carl is a podiatrist working in independent practise. He is a sole practitioner and has run his business for 10 years

Feedback on our registration services

We are committed to developing and improving the service provided by our Registration Department and we would like your help by providing feedback

Standards of conduct, performance and ethics

These standards set out, in general terms, how we expect our registrants to behave. We will use them if someone raises a concern about a registrant’s practice, and for decisions about the character of professionals who apply to our Register.

Fitness to practise decisions

Information for those wishing to make a complaint about a decision included in the outcome of a fitness to practise case.

Case studies on making self referrals

Explore common scenarios where a registrant may need to consider making a self-referral

Visitors will need to provide pre-visit feedback

Under our revised approval process, visitors will be required to provide feedback in a structured way, noting broad areas of concern, within two weeks of receiving the documentary submission

Revisions to our standards of education and training

Guidance about our revised standard, which came into effect in September 2017. We are currently undertaking a rolling review of how programmes meet the revised standards.

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