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The HCPC is closed from 12 noon on 24 December 2025, reopening 2 January 2025. Email inboxes and phones are not being monitored. More information

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Our expectations for your record keeping

This page covers what you should record, in what format and when. It also covers how records should be stored.

New eLearning modules for Partners

We have released new eLearning modules to support your development in your role and inform you about changes in our standards.

Health and character declarations

Guidance for applicants and registrants on why we ask for information about your health and character, when you would need to provide it, what you'd need to provide and how it would be assessed.

What information is confidential?

Information about a service user can be ‘identifiable’ or ‘anonymised’, by identifiable information we mean any information you hold about a service user that could identify them, you must treat this information as confidential

A registrant's responsibility to maintain appropriate boundaries

Registrants establish and maintain that trust by treating service users with dignity and respect and involving them in decisions about their care.