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Developing and sharing skills and knowledge and networking with other professionals using social media
Case study: Kathy is an occupational therapist, working in the NHS, and has recently trained as a best interests assessor
Engaging with the public about what they do via social media
Case study: Simon is a dietitian. He has recently been considering new ways of engaging with his service users and members of the public
When social media use turns to cyber bullying
Case study: Farah is a clinical psychologist who has been complaining about colleagues to her close family and friends on social media
Disclosing information to regulators
There are a number of regulators – such as the General Medical Council, the Care Quality Commission and us – who may need you to pass on information to them
Disclosing information by law
Sometimes, you may be asked for information directly under the law – for example, if a court has ordered you to disclose the information
Disclosing information with consent
In most cases, you will need to make sure you have consent from the service user before you disclose or share any identifiable information
Consent and confidentiality
It is important that you get the service user’s permission, or ‘consent’, before you share or disclose their information or use it for reasons which are not related to the care or services you provide for them
Keeping information safe
You need to take all reasonable steps to protect information about service users. By ‘reasonable steps’, we mean that you need to take sensible, practical measures to make sure that you keep the information safe.