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Professional Liaison Service
The HCPC Professional Liaison Service was established in 2020 following a decision to invest in more upstream regulation. Upstream regulation describes an approach to regulation that is focussed on prevention, partnership and support.
Disclosing information with consent
In most cases, you will need to make sure you have consent from the service user before you disclose or share any identifiable information
Professional bodies
These organisations do work which may include promoting the profession, representing members, curriculum frameworks, post registration education and training and continuing professional development.
Case studies of fitness to practise concerns
Our case studies illustrate the types of issues that are taken into consideration by a panel when deciding if a registrant’s fitness to practise is impaired
Developing resilience as a student
Resilience is our capacity to recover quickly from difficulties and to adapt in the face of challenging circumstances
What to expect from us
We recognise that the fitness to practise process can be a stressful experience so we try to make our process as open and clear as possible
UK-wide Professional Liaison Service
The Professional Liaison Service now operates with a Consultant in each of the four UK nations, who can design and deliver solutions that are specific to registrant and employer needs.
Fitness to practise
For queries relating to raising concerns, misuse of titles and the fitness to practise process
How we can support you
Get access to a number of independent support services, resources and useful contacts to help you through the FTP process
Employer hub
Everything you need to support your employees, whether you’re looking for information on the registration process or events to connect with us
Working with our stakeholders
See how we work with stakeholders, which underpins the functioning of the model
Black History Month 2025 - a story of solidarity
Two HCPC registrants share their reflections on the narrative around diversity and representation in healthcare, as well as their commitment to support and celebrate each other’s successes.
Sustainability in health and care practice
HCPC Policy Lead, Rosemary Flowers-Wanjie, explains the background behind our development and publication of content support registrants with sustainable practice.
Your COVID-19 stories
We’ve been speaking to Registrants throughout the pandemic and highlighting their COVID-19 experiences
What to expect when you make an international application
When you will hear from us and how long each part of the process will take