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The HCPC is closed from 12 noon on 24 December 2025, reopening 2 January 2025. Email inboxes and phones are not being monitored. More information

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My Story – Elizabeth Jolaoso

In celebration of Black History Month Elizabeth shares her experience as a black woman in her field and provides advice to others from a Black, Asian and Minority Ethnic (BAME) background wanting a career in allied health.  

What information is confidential?

Information about a service user can be ‘identifiable’ or ‘anonymised’, by identifiable information we mean any information you hold about a service user that could identify them, you must treat this information as confidential

Our expectations for your record keeping

This page covers what you should record, in what format and when. It also covers how records should be stored.

Appealing a decision

Information on your right to appeal a decision and how to do so. 

Health and character declarations

Guidance for applicants and registrants on why we ask for information about your health and character, when you would need to provide it, what you'd need to provide and how it would be assessed.

Making an appeal

If we decide that your CPD profile does not meet our standards you can appeal against this decision

Creating a safe environment for learners

Our Head of Education, Jamie Hunt, explores what education providers should consider when taking steps to keep people safe.

Customer service policy

View our policy for customer service in this section