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Our expectations for your record keeping

This page covers what you should record, in what format and when. It also covers how records should be stored.

Appealing a decision

Information on your right to appeal a decision and how to do so. 

Health and character declarations

Guidance for applicants and registrants on why we ask for information about your health and character, when you would need to provide it, what you'd need to provide and how it would be assessed.

Creating a safe environment for learners

Our Head of Education, Jamie Hunt, explores what education providers should consider when taking steps to keep people safe.

Who we work with

How we inform, educate and consult with our stakeholders such as professional bodies, education providers and other regulators

Previous editions

View previous editions of our employer newsletter

Customer service policy

View our policy for customer service in this section

Using social media

Case study about using all forms of communication appropriately and responsibly, including social media and networking websites

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