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Information on your right to appeal a decision and how to do so. 

This page covers what you should record, in what format and when. It also covers how records should be stored.

Information about a service user can be ‘identifiable’ or ‘anonymised’, by identifiable information we mean any information you hold about a service user that could identify them, you must treat this information as confidential

Guidance for applicants and registrants on why we ask for information about your health and character, when you would need to provide it, what you'd need to provide and how it would be assessed.

Our Head of Education, Jamie Hunt, explores what education providers should consider when taking steps to keep people safe.

View our policy for customer service in this section